Get a Free Online Customer Experience Check
We'll personally check how diners find your restaurant online, read your menu and make a booking.
We also check whether important information, such as parking, drinks policies and extra charges, is easy to find.
You'll receive two or three useful findings and practical suggestions.
This is a personal, online-only assessment sent privately to you. It is not an automated website scan or a public Google or Facebook review.
Free. No obligation.
Currently available in Sydney, Newcastle, Canberra and Wollongong.
See a Sample Free Check →See a Sample Full Report →
Request your free check
Why listen to us?
We've spent more than ten years building and running WomensGolf.com, an established online membership business.
We know firsthand how important it is to attract customers, make websites easy to use, communicate clearly and give people reasons to return.
Based right here in Australia, we bring that practical business experience to independent restaurants, together with our perspective as everyday diners.
Want the complete picture?
Our paid Complete Customer Experience Check looks at how your restaurant attracts, welcomes and keeps diners.
We assess your online information and booking experience, then visit discreetly as ordinary paying diners, with your authorisation. We pay for our meal. Staff are not told we're conducting a check.
We look at the welcome, food, drinks, service, payment and farewell. You'll receive a detailed report showing what works, what could be better and practical ways to improve.
You can make changes yourself or ask us to help with suitable website, booking and customer communication improvements.
Visits are arranged according to location and availability. Travel costs may affect the quoted price.
See a Sample Full Report →